Frequently Asked Questions

Product One is our flagship offering that provides you with all the essential features you need to get started quickly and securely. It includes full access to our platform, priority support, and regular updates.

We accept both on-chain Bitcoin and Lightning Network payments. Simply select your preferred payment method at checkout and follow the instructions. You'll receive a QR code or payment address to complete your transaction.

Bitcoin payments are processed through our secure BTCPay Server integration, ensuring your privacy and security.

Yes, absolutely. All Bitcoin payments are processed securely through our BTCPay Server integration. We never store your payment information, and all transactions are cryptographically secured on the Bitcoin blockchain.

Bitcoin (on-chain) is the traditional Bitcoin payment method, which takes 10-60 minutes to confirm. Lightning Network is a faster payment method built on top of Bitcoin, offering instant payments with lower fees.

We recommend Lightning for faster checkout, but both methods are equally secure.

Yes, you can cancel your subscription at any time from your account dashboard. Your access will continue until the end of your current billing period, and you won't be charged again.

We offer a 14-day money-back guarantee. If you're not satisfied with Product One within the first 14 days, contact us at support@yourdomain.com for a full refund.

Once your Bitcoin payment is confirmed, you'll receive instant access to your account. You'll get an email with your login credentials and instructions to get started.

Yes, you'll need a Bitcoin wallet to make payments. We recommend wallets like Phoenix, Muun, or BlueWallet for easy Lightning Network payments. For on-chain payments, any Bitcoin wallet works.

You can reach our support team at support@yourdomain.com. We typically respond within 24 hours. Premium subscribers get priority support with faster response times.

Yes, we take privacy seriously. We collect minimal data, never sell your information, and use Bitcoin payments to protect your financial privacy. All data is encrypted and stored securely.